Define and describe Issue and trouble ticket management ?

Marku Sathish
Marku Sathish
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Asked on 11/7/17 7:50 AM
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  • The “issue  tracker“ allows you to efficiently manage things like internal requests, software bugs, customer complaints, project troubles, machine  breakdowns, etc.
  • Detect the issues that arise in a project in order to have a better focus on resolving them.
  • Integrate customer interaction on every issue and get accurate reports on your team's performance.
  • Trouble Ticket Management is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problem.
Atif Habib
Atif Habib
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Answered on 11/28/17 10:27 AM
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Trouble Ticket Management is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problem.Trouble ticketing systems originated in manufacturing as a paper-based reporting system.

Such as call centers or E-Business Web sites, or with high-level technology environments such as network operations centers.

Single out the issues that arise in a project in order to have a better focus on resolving them.

Morupoju Harish
Morupoju Harish
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Answered on 11/7/17 8:20 AM
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Asked: 11/7/17 7:50 AM
Seen: 530 times
Last updated: 11/28/17 10:27 AM