How do I measure the success of CRM?

CRM
Atif Habib
Atif Habib
995
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Asked on 11/10/17 7:39 AM
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This is crucial to define beforehand unless u will not use it’s you can see changes in 

  •  Increase revenues.
  •  Improving campaign response rates.
  •  Improving customer satisfaction.
  •  Improving customer retention.

not only that u can tweak the configurations to stay on track.

Marku Sathish
Marku Sathish
1027
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Answered on 11/13/17 8:55 AM
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Asked: 11/10/17 7:39 AM
Seen: 756 times
Last updated: 3/29/18 11:47 AM